Legal

Privacy Policy

Last updated: January 1, 2025

1. Who We Are

Pool Bros Marketing is a digital marketing service operated by Rocket Digital Marketing LLC, a Florida-based limited liability company ("we," "us," or "our"). Our mailing address is Orlando, FL. You can reach us at info@poolbrosmarketing.com or (407) 329-9399.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, company name, email address, and phone number submitted via our contact forms
  • Messages and inquiries you send us
  • Communications you have with our team

We may also collect certain technical information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule strategy calls
  • Provide and manage our marketing services
  • Send you relevant information about our services (you may opt out at any time)
  • Improve our website and service offerings
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers — including CRM platforms (such as GoHighLevel), email service providers, and analytics tools that help us operate our business
  • Legal requirements — when required by law, subpoena, or court order
  • Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets

5. SMS / Text Messaging

By providing your mobile phone number and submitting a form on our website, you consent to receive SMS text messages from Pool Bros Marketing (operated by Rocket Digital Marketing LLC). These messages may include appointment reminders, follow-up communications, and information about our services.

  • Message frequency: Message frequency varies based on your inquiry and our communications with you.
  • Rates: Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-out: You can cancel SMS messages at any time by replying STOP to any message we send. After sending STOP, you will receive a confirmation message and no further SMS messages will be sent to your number.
  • Help: Reply HELP at any time for assistance, or contact us at info@poolbrosmarketing.com.

No mobile opt-in information will be shared with third parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for the aggregators and providers of the text messaging services necessary to deliver messages (such as GoHighLevel / LeadConnector). All other categories of personal information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site. We use Google Analytics and similar tools to understand how visitors use our site. These services may collect information about your visits in accordance with their own privacy policies.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records and complying with legal obligations. If you wish to request deletion of your data, please contact us at info@poolbrosmarketing.com.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@poolbrosmarketing.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Rocket Digital Marketing LLC

Operating as Pool Bros Marketing

Orlando, FL

info@poolbrosmarketing.com

(407) 329-9399